FAQ

Boiler (Hot Water Heat)

My Boiler (Hot Water Heating) System isn’t working

Are there batteries in the thermostat?

If the thermostat display doesn’t light up, change the batteries.

Check the thermostat to make sure it’s on?

Move the thermostat setting to “heat.”

Check the temperature setting.

Compare the temperature setting to the room temperature. Set the temperature five degrees higher than the room temperature and see if the furnace kicks on.

Make sure the program is displaying the right day and time, as well as a.m. and p.m. settings.

Check shutoff switches and breakers?

It sounds unbelievable, but furnace technicians often find that the only “repair” a furnace needs is to be turned on. Look for a standard wall switch on or near the furnace—all furnaces, no matter what age or type, have one somewhere. Check the circuit breaker or fuse for the furnace as well. Make sure the front panel covering the blower motor is securely fastened

Make sure the gas is on?

Just as with switches, someone may have turned off a gas valve and then forgotten to turn it back on. Could your service meter have been turned off?

Is the pilot lit?

Check to see if the standing pilot is lit, on high wind days the pilot may be blown out requiring relighting. Not all system have “standing” pilots. A standing pilot is always on, where an intermittent pilot will only activate on a call for heat.  To relight the pilot, follow the manufacturer’s instructions exactly; they are usually fastened to the boiler.

Make sure the chimney exhaust flue is clear?

Clear all snow from any vent terminations- Newer, high efficient boilers – have exhaust and intake pipes that connect to an exterior wall. During a large snowfall or high blowing winds they can become blocked or clogged up with snow or ice, this may cause the furnace to shut down for safety. Clear the snow away from the immediate area and the pipes, your furnace may start up again . If it doesn’t you can manually reset the furnace by turning the power off for a few seconds then back on.

Please call should you need further assistance

289-397-0717

Get it done...the Acumenway!

 

 

Force Air Furnace

My Furnace isn’t heating what should I check before calling?

Are there batteries in the thermostat?

If the thermostat display doesn’t light up, change the batteries.

Check the thermostat to make sure it’s on?

Move the thermostat setting to “heat.”

Check the temperature setting.

Compare the temperature setting to the room temperature. Set the temperature five degrees higher than the room temperature and see if the furnace kicks on.

Make sure the program is displaying the right day and time, as well as a.m. and p.m. settings.

Check shutoff switches and breakers?

It sounds unbelievable, but furnace technicians often find that the only “repair” a furnace needs is to be turned on. Look for a standard wall switch on or near the furnace—all furnaces, no matter what age or type, have one somewhere. Check the circuit breaker or fuse for the furnace as well. Make sure the front panel covering the blower motor is securely fastened

Check and the filters if Change filters?

Dirty filters are the most common cause of furnace problems. Dust and dirt restrict airflow—and if the filter gets too clogged, the heat exchanger will overheat and shut off too quickly, and your house won’t warm up. If the blower is running but no heat is coming out, replace the filter. A dirty filter also causes soot buildup on the heat exchanger, reducing the efficiency of the furnace and shortening its life.

Make sure the gas is on?

Just as with switches, someone may have turned off a gas valve and then forgotten to turn it back on. Could your service meter have been turned off?

Make sure the chimney exhaust flue is clear?

Clear all snow from any vent terminations- Newer, high efficient furnaces – have exhaust and intake pipes that connect to an exterior wall. During a large snowfall or high blowing winds they can become blocked or clogged up with snow or ice, this may cause the furnace to shut down for safety. Clear the snow away from the immediate area and the pipes, your furnace may start up again . If it doesn’t you can manually reset the furnace by turning the power off for a few seconds then back on.

Please call should you need further assistance

289-397-0717

Get it done...the Acumenway!